Sample verizon wireless bill pdf

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Details: Bring your own device: Receive up to $540 promo credit ($360 on postpaid Unlimited Plus or $540 on Unlimited Ultimate) when you add a new smartphone line with your own 4G/5G smartphone. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Offer may not be combined with other offers. Limited time offer.

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Understand your Verizon mobile bill (includes LTE Home Internet and 5G Home Internet). Use the My Verizon app and website to access your mobile bills - past and present. View, download or print past bills - even for a disconnected account.

What's my monthly billing period?

• Starts the day you activate mobile service with Verizon.
• Has the same dates every month. (e.g., if you activate service on Nov 19, your first billing period is Nov 19 - Dec 18. The next billing period is Dec 19 - Jan 18, etc.)

Sign in to My Verizon app or website to view your billing period, amount and payment history.

When do I get my monthly bill?

Your latest mobile bill is available on your Bill overview page in My Verizon 3 to 5 days after your billing period ends.

Note: Paper-free billing is automatically turned on for our new customers. Learn more about paper-free billing.

When is my mobile bill payment due?

Sign in to your mobile Bill Overview to see your payment due date*.

• Your payment due date displays at the top of your Bill Overview page.
• To download or print a copy of your Verizon mobile bill, scroll down and click Review Bill PDF.

Why is my first mobile bill so expensive?

If your first Verizon bill is higher than expected it may include:

• A one-time activation fee for each device you added to your account.
• 2 sets of monthly plan service charges:
  • Charges for your first billing period.
  • Charges for your upcoming billing period (since we bill for your plan 1 billing period in advance).

  Am I paying for my mobile bill in advance or for service I already used?

  Billing for your monthly plan is done in advance; charges for non-monthly products or services are billed after you incur them.

  Billing period: 9/19 – 10/18: Welcome to Verizon

  • On 9/19, you go to verizon.com.
  • You open an account and get an iPhone 11, using device payments, and get a monthly mobile phone plan.
  • You want to manage your account online, so you register for My Verizon.
  • You also download the My Verizon app when you get your new phone.

  Your "Oct 18 bill" is ready online on or about 10/21 and is due 11/10. It includes:

  1. Monthly plan charges for your first billing period 9/19 - 10/18.
  2. Device payment charge for the iPhone (first of 36 payments)
  3. One-time activation fee for your phone line
  4. Monthly plan charges for the upcoming 10/19 - 11/18 bill period
  5. Taxes, fees and surcharges for all of the above

  Billing period: 10/19 – 11/18: New accessory

  • On 11/17, you buy a $99 pair of earphones on verizon.com.
  • At checkout, the earphones are charged to your bill (called Bill to Account).

  Your "Nov 18 bill" Is ready on or about 11/21 and is due 12/10. It includes:

  1. Monthly plan charges for the upcoming 11/19 - 12/18 billing period
  2. Device payment charge (iPhone)
  3. One-time $99 charge for earphones appears
  4. Taxes, fees and surcharges

  Billing period: 11/19 – 12/18: International travel

  • You go to Brazil from 11/26 - 11/30.
  • You don't get a plan for international use for your line. But you send $35 worth of text messages while there.

  Your "Dec 18 bill" Is ready on or about 12/21 and is due 1/10. It includes:

  1. Monthly plan charges for the upcoming 12/19 - 1/18 billing period
  2. Device payment charge (iPhone)
  3. One-time charge for the international texts appears
  4. Taxes, fees and surcharges

  Billing period: 12/19 – 1/18: Add a line

  • On 1/4 you call us to add your sister's mobile phone to your account. You choose a monthly mobile phone plan for her.

  Your "Jan 18 bill" Is ready on or about 1/21 and is due 2/10. It includes:

  1. Monthly plan charges for the upcoming 1/19 - 2/18 billing period
  2. Device payment charge (iPhone)
  3. Activation fee for adding your sister's phone line appears.
  4. Monthly plan charges appear for your sister's plan for just 1/4 - 1/18 (called partial or “prorated” charges).
  5. Monthly plan charge for your sister's plan, for the 1/19 - 2/18 billing period (billed 1 month in advance)
  6. Taxes, fee and surcharges

  Billing period: 1/19 – 2/18: Change of plans

  • You want more data for your smartphone.
  • On 2/2 you use the My Verizon app and switch your plan to one of our new mobile phone plans.

  Your "Feb 18 bill" is ready on or about 2/21 and is due 3/11. It includes:

  1. Monthly plan charges for the upcoming 2/19 - 3/18 billing period for your sister's line
  2. Device payment charge (iPhone)
  3. Monthly plan charge for the upcoming 2/19 - 3/18 billing period for your line. You have prorated plan charges for the original plan for 1/19 - 2/1 and for the new plan for 2/2 - 2/18.
  4. Taxes, fees, and surcharges

  *In some cases, charges can't be finalized by the bill delivery date and may appear on a later bill.

  What are all these charges on my mobile bill?

  Your Verizon mobile bill charges can include:

  • Monthly, recurring charges for the next billing period, such as:
    • Plan charges
    • Device payments due
    • Credits due (e.g., Auto Pay and other discounts)
    • Services & Perks (e.g., Verizon Cloud, Apple Music, etc.)
    • Any $10/month perks available with Unlimited Ultimate, Unlimited Plus and/or Unlimited Welcome*
    • Verizon surcharges, taxes and other governmental charges for the above.
    • Activation fee
    • Upgrade fee
    • Device payment - if you paid off your agreement early you see the payment as a credit.
    • Overage charges - if you exceeded your plan's allowance for minutes, text or data usage.
    • Charges for phone use overseas if you didn't add an international plan.
    • Credits we owe you (e.g., if you overpaid your previous bill, moved to a lower-priced plan, got a promotional discount, etc.).
    • Verizon surcharges, taxes and governmental charges for the above.

    *If you have Welcome Unlimited you can also add perks to that plan. Welcome Unlimited is no longer available to add to your account.

    I thought Verizon was giving me a free promo. Why am I being charged for it on my mobile bill?

    Here are things to know about promo credits:

    • It can take 2-3 billing periods for promotional credits to appear on your bill. You then get all the missing credits as a lump sum.
    • Depending on the state you live in, you may be taxed on the value of a promotionally-priced service or product.

    Why is the amount of my mobile bill different this month?

    If the amount of your current bill is different than you expected, sign in to My Verizon to see what's changed.

    Here are some reasons why your bill may be higher (or lower) than usual:

    • Partial charges due to mobile plan changes you made in the previous billing period.
    • Product and service purchases you made in a previous billing period.
    • Promotional credits or discounts can take 2 or 3 billing periods to be applied to your bill.
    • Taxes on promotional items – Depending on your state of residence, you may have to pay tax on products or services we give you for free.

    Why are there international call charges on my bill when I didn't travel during that time?

    International usage (and other non-recurring charges) are billed after you use them. They appear on your next bill.

    For example, international service used during a Nov 19 - Dec 18 bill period is charged on the Dec 18 bill, due Jan 10.

    Note: This is different from your recurring mobile plan charges, which are billed in advance.

    Why do I see 2 payments made in the same billing period?

    If you signed up for Auto Pay without canceling direct payments from your bank account, you may see 2 payments for the same billing period in your Payment history. In that case:

    • Bill Pay makes the usual scheduled payment.
    • Auto Pay makes payment for any extra amount that’s due (e.g., if you had overage charges, bought a Data Boost, etc.).

    What's the advantage of paper-free billing?

    If you're still getting paper bills in the mail, you can save up to $10/month by changing to Auto Pay and paper-free billing.*

    Whether you get a paper bill or not, you can always use the My Verizon app or website to:

    • View, download and print bills.
    • Securely pay your bill online.
    • See usage details for each line. (Account members only see their own line usage.)
    • Get text and/or email notices when it's time to pay your bill.

    The Account Owner chooses how bills are delivered on the Payment settings page in My Verizon.

    Note: Paper bills don't have call details but you can get those through your PDF bill in My Verizon.

    *When you enroll in Auto Pay and paper-free billing using your bank account or Verizon Visa Card, you qualify for a $10/mo discount. Your discount will be applied beginning with your next bill cycle after enrollment in Auto Pay and paper-free billing.

    I'm getting paper bills. How do I sign up for paper-free billing?

    As the Account Owner, you can change from paper bills to paper-free billing (or vice versa) anytime you want on the Payment settings page in My Verizon.

    Can I get a discount on my mobile bill for using paper-free billing?

    Yes. When you enroll in Auto Pay and paper-free billing using your bank account or Verizon Visa Card, you qualify for a $10/mo discount. Your discount will be applied beginning with your next bill cycle after enrollment in Auto Pay and paper-free billing.

    How can I view, download or print my most recent mobile bill?

    To access your most recent bill and view bill details, visit your Bill overview in My Verizon.

    Tap Review bill PDF to download, email or print.

    Note: If you have Unlimited plans, your bill PDF shows call details but not data usage.

    How can I view, download or print my bill history?

    How to see your Verizon mobile bills depends on how far back you need to go:

    Past 6 months: Visit your Bill overview page in My Verizon app or website. Then follow these steps.

    1. Choose Account.
    2. Bill & payment history. Choose a billing period from the past 18 months.
    3. Choose Bill PDF to save, email or print your past bill.

    My Verizon website:

    1. Click on Bill & payment history.
    2. Choose a billing period from the past 18 months.
    3. View PDF.

    Note: If you have Unlimited plans, your bill PDF shows call details but not data usage.

    Beyond 18 months: Visit your Documents and Receipts page on the My Verizon website (not app).

    Past 7 years: If your looking for older bills (up to 7 years), contact us.

    Can I get a spreadsheet of my text, data usage and call logs?

    Yes. To learn how to see all your data usage, call history and text activity, visit Downloading your mobile text and data usage FAQs.

    How can I control the charges on my monthly mobile bill?

    Here are some ways to keep an eye on your Verizon mobile expenses:

    Take advantage of Auto Pay discounts: If you have an eligible plan, you can save up to $10/month per line by using paper-free billing and Auto Pay.*

    Avoid extra service charges: Third-party services your device uses (e.g., apps, ringtones, videos, etc.) can be charged to your Verizon bill. Restrict these services on your Blocks page in My Verizon.

    Avoid data overage charges:

    • If you have a shared data plan, turn on Safety Mode to avoid extra costs for going over your data limits.
    • Monitor and restrict voice and data usage.
    • Get text messages and/or emails when you've used certain percentages (e.g., 75%, 100%, etc.) of your plan allowances. Visit our Manage notification preferences in your My Verizon mobile account FAQs to learn how.

    Avoid international roaming charges: When you travel overseas, add a data plan for your mobile device. Or try to avoid "pay as you go" roaming rates by turning off cellular data and roaming and using Wi-Fi. (Keep in mind some hotels, airports, etc. do charge for Wi-Fi access.)

    Sign in to your savings center: View current savings and find out if you're eligible for other ways to save.

    Get familiar with your Bill page in My Verizon where you can:

    • Get a bill overview
    • Get a next bill estimate
    • Get your payment history
    • View Services & Perks
    • View your documents and receipts (e.g., account change notices, bills, recent orders, etc.)

    *When you enroll in Auto Pay and paper-free billing using your bank account or Verizon Visa Card, you qualify for a $10/mo discount. Your discount will be applied beginning with your next bill cycle after enrollment in Auto Pay and paper-free billing.